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How to find your tracking number

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Article Number000007829
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We apologize in advance that Care Center agents and local Post Offices™ are not able to provide help or assistance recovering lost tracking numbers.

When an item does have a tracking number, it is generated and provided to the sender. If you are the recipient expecting an item, you can ask the sender for that number.

Examples of USPS tracking number formats can be found on the USPS Tracking page, section “What does my Tracking number look like?”

Please keep in mind that not everything has a tracking number. Postcards and First-Class Mail® letters without extra services fall into this category. 

We invite all customers to sign up for Informed Delivery® notifications by USPS®. Most USPS® domestic packages tied to the address associated with your USPS.com® account will be automatically available on your Informed Delivery® emails and dashboard.

If you are concerned that an item is delayed or lost, whether or not it has a tracking number or you have its tracking number, see the following articles:

 

Where can I find my tracking number?I didn’t receive a tracking number, but want one for my itemI lost or forgot my tracking number
I’m waiting for an item. Can you tell me what the tracking number is?Can I use a redelivery number instead of a tracking number?Where is the tracking number located on receipts?
How do I access tracking information?  


 

Question

Explanation

Reminders

Where can I find my tracking number?

You may locate your tracking number on your:

Remember that postcards, First-Class Mail® letters and flats, and some USPS Marketing Mail® items may not have tracking numbers.

I didn’t receive a tracking number, but want one for my item.

It is possible that you did not receive a tracking number because your item does not come with one. Such items include:

  • Postcards
  • First-Class Mail letters and flats
  • Periodicals
  • Some USPS Marketing Mail parcels
If the item should include a tracking number:

When you ship an item, be sure to:

  • Add an extra service to your First-Class Mail letter or flat to make it eligible for USPS Tracking
  • Mail it as a Priority Mail® letter.

Care Center agents and local Post Offices do not have a way to recover lost tracking numbers.

I lost or forgot my tracking number

Local Post Offices and Care Center agents do not have a way to recover lost tracking numbers.

If the recipient is a current Informed Delivery subscriber, they will be able to see the tracking number on their dashboard.

If you, the sender, misplaced or forgot the tracking number, we suggest using these resources to find that number.

I’m waiting for an item. Can you tell me what the tracking number is?

Unfortunately, local Post Offices and Care Center agents do not have a way to find an item’s tracking number.

The easiest way to find the tracking number of an expected item is to ask the sender.

If you are a current Informed Delivery subscriber, you can find the tracking number of expected items in your dashboard.

If you are not a current Informed Delivery subscriber, you can sign up for it. For any item with USPS Tracking®, recipients are able to view the delivery status of items in Informed Delivery notifications.

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Can I use a redelivery number instead of a tracking number?

If you received a PS Form 3849, We ReDeliver for You! notice, you can use the barcode number on the notice to search on USPS.com® as you would use a tracking number to get information on the mailpiece(s). Note that entering the Redelivery barcode number will return all tracking numbers associated with that delivery attempt.

Section of the back of PS Form 3849, We ReDeliver for You! Notice. To draw attention a red square is drawn over a barcode that is labeled "USPS" to its left. Under the "VARIABLE DATA" barcode is the sample barcode number "1A2B 3C1A 2B3C 1A2B"
Click image to make larger		Section of the front of PS Form 3849, We ReDelivery for You! Notice. To draw attention, a red square was drawn over a QR Code. To the right of the code is the text "For redelivery, scan the QR code or go to usps.com/redelivery and enter the barcode number shown below: 1A2B 3C1A 2B3C 1A2B"
Click image to make larger

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Where is the tracking number located on receipts?

Sales Receipt

Mailing Receipt

Printed retail receipt
Retail Receipt for purchase of USPS Ground Advantage and Priority Mail services. Full receipt is not shown in article, but clicking the link opens a new tab that displays the full receipt. Highlighted in red squares near the top under the Date and Time are all the Tracking Numbers associated with services purchased with this transaction. Red square highlights are found further down in the Purchase Details section to point out the Tracking Number associated with each purchased product. Highlighted in a blue square near the top under the Date and Time and Tracking Numbers is a section dedicated to finding the Tracking Status of items by QR Code, by Text Message, and Online.

Return Receipt
PS Form 3811 Front image
PS Form 3811 Back Image

Printed receipt from a Self-Service Kiosk
Domestic Express Mail Receipt from a Self-Service Kiosk. Pointed out are the Guaranteed Delivery Date ("Thursday, July 7, by 3:00pm if you mail it here before 5:05pm today") and the Service Details ("Zone-6 Express Mail with $100.00 insurance"). The receipt also has the Label number, also known as the USPS Tracking number.

Insurance Under $500

eReceipt (email)
An eReceipt for a retail transaction. This image shows the top half of the eReceipt to focus on the acceptance of a Parcel Return Service item and the purchase of a Priority Mail 2-Day postage. Highlighted in both is the tracking number associated with each item.

Insurance Over $500

Printed receipt from a Rapid Dropoff Station
Image of a receipt printed out by the Rapid Dropoff Station. The transaction recorded by the receipt is for a Pre-paid Mail label and the Tracking Number. The Tracking Number, which only has 4 digits visible with the remaining digits covered by a black box, is highlighted by a red box.

 

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How do I access tracking information?

The type of tracking and delivery information available is based on the class of mail or add-on services you purchased at the time of mailing. Whether you are the sender or recipient, you can track your item:

Online

Use USPS Tracking® on USPS.com.

Informed Delivery

See article Informed Delivery® Dashboard, section "Informed Delivery® and USPS Tracking®."

By text

Send a text to 28777 (2USPS) with your tracking number as the content of the message. Standard message and data rates may apply. Click here for USPS Text Tracking™ FAQs.

By smartphone

Download the USPS Mobile® app for iPhone® and Android™.

By phone
  • To obtain tracking information, customers can go to Contact USPS for the phone number and hours of operation.
  • For telecommunications device for the Deaf/Teletypewriter (TDD/TTY), call 1-800-877-8339.
  • Listen to automated information 24 hours/seven days per week.

 

Can I receive automatic notifications?

Yes. For further information on automatic notifications, see USPS Tracking® - The Basics.

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