Salesforce

Adult Signature Required and Adult Signature Restricted Delivery Services

« Go Back

Information

 
Article Number000008355
Customer Information
Adult Signature Required & Adult Signature Restricted Delivery Services

The United States Postal Service offers several options for obtaining a signature upon delivery. Adult Signature Required and Adult Signature Restricted Delivery are available for purchase as extra services on most mail types to ensure delivered items are signed for by eligible adults, 21 years of age and above. 

 

Adult Signature Required Vs. Adult Signature Restricted Delivery

 

What is Adult Signature Required?

  • Adult Signature Required is a service that ensures that the recipient of the mail items is at least 21 years of age or above. The recipient or a resident of the recipient's address is required to show a form of photo identification to the delivery employee for age confirmation. This ensures that the sender of the mailpiece did not give the item to an underage person.

What is Adult Signature Restricted Delivery?

  • Adult Signature Restricted Delivery ensures delivery of a package addressed to an adult 21 years of age or older. This service requires the signature of the addressee only, who must be 21 years of age or older.

 

  • Note: Prior to delivery, the recipient is required to show a government issued photo identification for proof of age and, in some cases, identity. 


Adult Signature Required & Adult Signature Restricted Delivery Features and Restrictions

 

What Does an Adult Signature Label Look Like?
  • Customers will be provided the signature and name of the recipient, along with the date, time and location of the delivery.

Note:

  • No record of an Adult Signature Required and/or Adult Signature Restricted Delivery service item is maintained at the office of mailing.
Image of Adult Signature Required LabelImage of Adult Signature Restricted Delivery Label
Adult Signature required label. White rectangle label with a "P" in the upper left hand corner. The section labeled "Postage Area" is to the right of it. Below the "P" and "Postage Area" is written "USPS Priority Mail®". The section below has the return address (JOHN DOE; 1111 UNIVERSAL WAY; FAIRFAX VA 22030-1234) in the upper left hand corner and the delivery address (JOHN DOE; 3333 Main Street; Fairfax VA 22030-1234) in the lower, middle part of that section. The last section below has "USPS ADULT SIGNATURE" written in. A red circle is used to emphasized that wording. Below is a barcode and the barcode number.       Adult Signature Restricted Delivery

 

 

Adult Signature Services Eligibility by Mail Class

Note: Adult Signature Required and Adult Signature Restricted Delivery services are not available at retail locations. Click here for additional restrictions.

Eligible Types of Mail:Adult Signature RequiredAdult Signature Restricted Delivery

Priority Mail Express®

YesYes

Priority Mail® 

YesYes

First-Class Mail

YesYes

Parcel Select® (Nonpresort)

YesNo

USPS Ground Advantage® - Retail

NoYes

USPS Ground Advantage® - Commercial

YesYes

USPS Marketing Mail™

NoNo

Periodicals

NoNo
Eligible Extra Services:Adult Signature RequiredAdult Signature Restricted Delivery
InsuranceYesYes

Return Receipt (using PS Form 3811) for Priority Mail Express® and Priority Mail items

YesYes

Certified Mail® (as Certified Mail Adult Signature Restricted Delivery - not available with Priority Mail Express or USPS Ground Advantage-Retail or commercial items)

NoYes
Available Hold For pickup Options:Adult Signature RequiredAdult Signature Restricted Delivery

Priority Mail Express® - Retail

No

Yes 

Priority Mail Express® - Commercial

Yes

Yes

Priority Mail® (Using Click-N-Ship® and commercial prices)

Yes

Yes

Parcel Select Barcoded (Nonpresort)

Yes

No

USPS Ground Advantage-Retail (using Click-N-Ship)

NoYes

USPS Ground Advantage

NoYes

Available Fee and Payment Methods

Adult Signature RequiredAdult Signature Restricted Delivery

Click-N-Ship®

YesYes

USPS®-approved PC Postage® 

Yes Yes

Permit Imprint, if the customer electronically submits postage statements and mailing documentation. 

YesYes

Information-Based Indicia (IBI) postage meter.

Yes

Yes

Restrictions:

  • Adult Signature Required and Adult Signature Restricted Delivery are not available at retail locations.
  • Adult Signature Required and Adult Signature Restricted Delivery are only available to customers who pay for postage and applicable fees using any of available payment methods listed above.
  • Adult Signature Required and Adult Signature Restricted Delivery services do not expedite mailing or provide a guaranteed delivery time.
  • These services must be added at the time of postage purchase. 
  • Postage cannot be paid using pre-canceled stamps.
  • For current fee information, go to http://pe.usps.com  and click on Price List (Notice 123).

Note: Mail sent to the following locations cannot use Adult Signature Required:

  • Restricted APO/FPO/DPO destinations
  • The Department of State
  • Certain ZIP Codes of Palau, Micronesia, and the Marshall Islands:
    • 96939
    • 96940
    • 96941
    • 96942
    • 96943
    • 96944
    • 96960
    • 96970

 

Adult Signature Required & Adult Signature Restricted Delivery Service Delivery Confirmation Options

What information is available when you purchase Adult Signature Required Service?

You can request the following information:

  • Recipient's signature.
  • Recipient's printed first initial and last name.
  • Date, time and location of the delivery.
  • USPS Tracking® provides end-to-end item tracking and status. It is automatically included with all USPS domestic shipping products – except commercial USPS Marketing Mail® parcels.


How can I confirm the delivery of an Adult Signature Required/ Adult Signature Restricted Delivery item?

  • Package tracking information can be retrieved through USPS Tracking available on USPS.com®
  • A Proof of Delivery (POD) letter, which has a copy of the signature, can be obtained by email at no additional expense by going to the USPS Tracking® website, entering the article barcode number of the mailpiece, and requesting a POD via email.
    • Email requests are processed 24 hours a day, 365 days a year.
  • Return Receipt purchased at mailing, if applicable, provides a proof of delivery letter. Mailed receipts are sent as First-Class Mail® items and should arrive in 2-3 business days.
  • Bulk proof of delivery is available to authorized commercial mailers. Through bulk proof of delivery, you can obtain signature data in a signature extract file format.

You may also Track your Adult Signature Required/ Adult Signature Restricted Delivery item:

  • By text: Send a text to 28777 (2USPS) with your tracking number as the content of the message. Standard message and data rates may apply. See Text Tracking FAQs for more information.
  • By smartphone: Download the USPS Mobile® app for iPhone® and Android™.
  • By phone at 1-800-222-1811.
    • Phone hours of operation are:

    How long is the delivery information available?

    • Information via USPS Tracking is available for 45 days after date of delivery before it is archived.
    • Archived information can be restored through USPS Tracking as well.
    • USPS® maintains all delivery information, which includes the recipient's signature and proof of delivery, for up to 2 years after the date of delivery.
    Customer Information 2
    Customer Information 3
    Customer Information 4
    Customer Information 5
    TitleAdult Signature Required and Adult Signature Restricted Delivery Services
    URL NameAdult-Signature-Required-and-Adult-Signature-Restricted-Delivery-Services

    Powered by